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Troubleshooting Guide

DiziPush includes two powerful panels to help you manage and monitor your system:

  • DiziPush – Used for sending push notifications, managing subscribers, creating campaigns, and analyzing metrics.
  • DiziPanel – A server management panel that helps keep your system running smoothly and allows you to handle updates, backups, and troubleshoot issues directly on your VPS.

When to Use DiziPanel​

If you're facing issues accessing the DiziPush or the system isn’t responding as expected, DiziPanel is your go-to tool for troubleshooting.

What DiziPanel Can Do​

  • Monitor server health and performance (CPU, memory, disk usage)
  • View running services and restart them if needed
  • Check logs for system errors or crashes
  • Backup and download your database
  • Install new system updates
  • Reboot, reload, or stop services
  • Automatically restart DiziPush in case of server downtime (e.g., due to VPS maintenance)

Common Troubleshooting Steps​

If DiziPush is not accessible or not working properly:

  1. Login to DiziPanel
  2. Check System Status
    • CPU & RAM usage
    • Disk space availability
  3. Check Running Services
    • Make sure the following services are active:
      • nginx
      • postgresql or mysql (database)
      • redis
      • celery
      • supervisor
  4. Restart Services if Needed
    • If any of the above services are down, restart them one by one using the DiziPanel.
  5. Review Logs
    • Use the built-in log viewer to identify potential errors or issues.

Manually Restart the System​

If the system does not recover automatically, you may need to restart it manually via DiziPanel. This helps bring services back online quickly and avoids prolonged downtime.

⚠️ Important: Do not modify or delete system files or settings unless you're absolutely sure. Making unnecessary changes may lead to more issues.

Backup & Updates​

  • Backup Database: Use the backup tool in DiziPanel to securely download your database.
  • Apply Updates: DiziPanel allows you to install the latest DiziPush updates with a single click.

By using DiziPanel, you have full control over your server and the tools to diagnose and resolve most common issues on your own.